The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • Privacy Policy:

    This site is hosted by's Quick Shopping Cart service. 

    Customer Personal Information:

    All information collected on this site is the exclusive proprty of No customer information is sold, shared, rented or transmitted in any way to parties outside of our organization. The customer understands that does collect personal information when an order is placed online. This information includes, but is not limited to:

    1. Customer name
    2. Customer shipping and billing address
    3. Customer telephone number
    4. Customer credit card type, number and expiration date
    5. Customer email address

    Privacy Policy updates will always be posted on our website. Policies directly affecting a customer's personal information will remain in effect, and only policies that further enhance the security and privacy of our customers will be added to this policy.

  • Shipping & Delivery
  • Shipping Policy: ships our products via United Parcel Service and FedEx. Our shipping and handling charges are determined by the total weight of your order and the shipping method you choose at the time of checkout. Most orders can be shipped same day up to 3:00 PM EST upon request and we offer free ground shipping on most domestic orders.

  • Return Policy
  • Refunds, Returns and Cancellation Policy:

    FastenerFront will only consider refunds on items within 30-days of their receipt by the customer for 'in-stock' items and 15-days for 'custom' parts.

    In all cases returns are subject to the discretion of a representative and/or our affiliated manufacturers in cases of 'custom' items.  

    All returns are subject to inspection and verification of contents. All returns must be in proper factory condition. Failure to comply may result in a delayed or refusal of refund.

    Orders cancelled after confirmation may subject to shipping, handling and/or cancellation fees.  If a refund is approved, items may still be subject to a restocking charge.

    Please contact us for questions regarding returns at:

          By telephone: 1-857-203-0007 (between 8:00 a.m. and 5:00 p.m. EST, Monday thru Friday)
          By e-mail:

  • Store Hours
  • Our site is available 24/7 for your ordering convenience.  For customer service a representative can be reached between 8:00 a.m. and 5:00 p.m. EST, Monday thru Friday.  Feel free to contact us:

          By telephone: 1-857-203-0007
          By e-mail: